#Verizon login information plus#
You “must opt-in to engage in the more invasive Customer Experience Plus tracking, and you can modify your option at any time,” according to Verizon. Verizon notes on its website that it may use your information to, for example, present you with a music-related offer or give you a music-related option in its Verizon Up reward programme if it knows you enjoy music. However, it claims to collect information from your mobile device’s websites and apps, as well as your “device location” and “phone numbers you contact or that call you” to help Verizon “better understand your interests.” This includes your CPNI, which records the times and lengths of your calls, and because Verizon is your wireless network provider, it can track your whereabouts even if you’ve disabled location services on your phone. The Custom Experience option appears to be a stripped-down version of Custom Experience Plus, and it aids Verizon in “personalizing” its “communication with you” and “giving you more relevant product and service recommendations” by using “information about websites you visit and apps you use on your mobile device,” as stated directly in the app.Ĭustom Experience Plus, on the other hand, has the same claimed goal: to assist Verizon in providing you with a more “custom” experience. Additional information on the app’s settings, as well as a FAQ page on Verizon’s website, is available. The application presents two separate options, Custom Experience and Custom Experience Plus, that appear in the app and differ in terms of invasiveness. According to Input, Verizon may be gathering information about your browser history, location, apps, and contacts in order to help the firm “understand your interests.” Verizon Custom Experience is the name of the programme, which Verizon appears to automatically enrol customers in, and its options are hidden in the privacy settings of the My Verizon app.